At Silver Star Urgent Care (“we,” “our,” “us”), we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.silverstarurgentcare.com (the “Site”) and book appointments through our online services.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: This includes your name, address, phone number, email address, date of birth, and other identifying information you provide when booking an appointment.
- Medical Information: Any medical history, symptoms, or other health-related information you provide.
- Payment Information: Billing details, including credit card information, collected through secure payment processors.
- Technical Data: Information about your device, IP address, browser type, and browsing behavior on our Site.
- Communication Data: Any communications between you and our clinic, including emails, phone calls, and messages sent through our website.2. How We Use Your Information
We use your information for the following purposes:
- Appointment Scheduling: To book and confirm your medical appointments.
- Medical Services: To provide you with appropriate medical care and treatment.
- Communication: To send you appointment reminders, updates, and other relevant communications.
- Billing and Payments: To process payments and manage billing.
- Site Improvement: To analyze and improve the functionality and user experience of our Site.
- Legal Compliance: To comply with legal obligations and protect our rights.
3. Sharing Your Information
We may share your information with:
- Healthcare Providers: Relevant medical staff and healthcare providers involved in your care.
- Payment Processors: Third-party services for payment processing.
- Service Providers: Trusted third parties that assist us in operating our Site and providing services, subject to confidentiality agreements.
- Legal Authorities: When required by law or to protect our rights and safety.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain conditions.
- Objection: You can object to the processing of your personal information under certain circumstances.
To exercise these rights, please contact us at info@silverstarurgentcare.com or 1 833 424 4357.
7. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your experience. You can control the use of cookies through your browser settings.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Silver Star Urgent Care
102-34 Atlantic Ave, Ozone Park, NY 11416
228 Beach 20th St, Far Rockaway, NY 11691
138-07 Queens Blvd, Briarwood, NY 11432
Email: info@silverstarurgentcare.com
Phone: 1 833 424 4357
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By using our Site and booking appointments, you agree to the terms of this Privacy Policy. Thank you for trusting Silver Star Urgent Care with your personal information.